Call Center Rep. Job at BJC HealthCare, Missouri

SFBUZjZtRkMvanFSVThIcmFuQnNvRkFmWkE9PQ==
  • BJC HealthCare
  • Missouri

Job Description

City/State: Saint Peters, Missouri

Categories: Support Services

Job Status: Full-Time

Req ID : 101122

Pay Range: $17.50 - $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Additional Information About the Role

Barnes Jewish Hospital is seeking a a call center representative to handle all incoming calls to the hospital. This individual will also call emergency code on the intercom within the hospital and send out emergency alerts.

Schedule: Nights, rotating

Week 1: Sun & Mon 8 PM-8 AM, Tues 11:30 PM-730 AM, Saturday 8 PM-8 AM

Week 2 Wed, Thurs, Sat 8 PM-8 AM

Overview

Barnes-Jewish St. Peters Hospital proudly serves the health care needs of families in St. Charles, Lincoln and Warren counties. The 102-bed community hospital provides comprehensive inpatient and outpatient services including the Siteman Cancer Center at Barnes-Jewish St. Peters Hospital, the Breast Health and Women's Center, the Cardiology Center, the Neurosurgery Center and the Outpatient Surgery and Endoscopy Center.

Barnes-Jewish St. Peters Hospital is an Accredited Chest Pain Center and carries a Level II stroke certification. Additionally, the hospital's medical office building houses offices for specialists in primary care, cardiology, obstetrics, dermatology, surgery and pulmonology. Barnes-Jewish St. Peters Hospital also offers outpatient services including physical therapy, a sleep lab, and cardio-pulmonary rehabilitation.

At Barnes-Jewish St. Peters Hosiptal, every decision is made in the best interest of patients and families. This department maintains a manicured campus for patients and visitors.

Preferred Qualifications

Role Purpose

Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.

Responsibilities

  • Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.

  • Answers incoming calls according to department guidelines.

  • Provides paging service.

  • Provides clerical duties, organizes and maintains records.

  • Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.

Minimum Requirements

Education

  • High School Diploma or GED

Experience

  • <2 years

Supervisor Experience

  • No Experience

Preferred Requirements

Experience

  • 2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

  • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

  • Disability insurance* paid for by BJC

  • Annual 4% BJC Automatic Retirement Contribution

  • 401(k) plan with BJC match

  • Tuition Assistance available on first day

  • BJC Institute for Learning and Development

  • Health Care and Dependent Care Flexible Spending Accounts

  • Paid Time Off benefit combines vacation, sick days, holidays and personal time

  • Adoption assistance

To learn more, go to our Benefits Summary .

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Tags

Hourly pay, Full time, Work experience placement, Work at office, Flexible hours,

Similar Jobs

Comcast

Xfinity Retail Sales Consultant Job at Comcast

 ...Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities... 

Guardian Angel Senior Services

Caregiver for elderly. Full or part time. Job at Guardian Angel Senior Services

 ...Founded in 2003, Guardian Angel Senior Services is a family-owned company that was created...  ...the quality of life, and serve senior citizens that need love and care. Your goal will be...  .... Competent in organizational and time management skills. Demonstrate good judgment... 

KMRG, LLC

Museum Operations Assistant Job at KMRG, LLC

 ...ROLE We are seeking a Museum Operations Assistant to support day-to-day operations at the National Hansens Disease Museum in Carville, Louisiana. Your responsibilities will center on providing on-site visitor support, guided tours, administrative support, and collections... 

Freeman Health System

Certified Anesthesiologist Assistant Job at Freeman Health System

 ...anesthesiology Maintains effective work relationship with anesthesiologist (supervisor) Communicates and cooperates to adequately...  ...: Degree/Certificate from accredited Anesthesiologist Assistant program Verification of NCCAA certification Competitive... 

TIBCO Software

Sr. Salesforce Business Analyst (100% Remote) Job at TIBCO Software

 ...Obtain: None Public Trust/ Other Required: Other Job Family: Business Process Analysis We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is you Business Analyst, Salesforce, Salesforce Administrator, Business, Analyst, Sales...