The ideal candidate will have over 3 years of customer service experience and be proficient in QuickBooks and MS Office (Outlook, Word, and Excel). Experience with SPS Fulfillment is a plus, as is prior experience in the medical device industry. The successful candidate will be a quick learner who thrives in a fast-paced environment and is committed to delivering exceptional customer service.
Essential Duties And Responsibilities include the following. Other duties may be assigned.
Key Responsibilities:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required for this position.
People Skills
Outgoing, friendly, and persuasive personality with high confidence. Ability to communicate clearly and effectively both orally and in writing, always present a professional image, gain the trust and confidence of others, work cooperatively with a variety of individuals, and always project a positive attitude.
Computer Skills
Intermediate to advanced skills in Microsoft Office. One or more years' experience using Microsoft Outlook. Applicant should be proficient in working with Windows operating systems and adept at learning new software applications.
Language Skills
Must possess the ability to read and comprehend instructions, correspondence, and memos; ability to write correspondence; ability to effectively communicate with superiors, vendors, prospects, and clients, and the public.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will spend time at a desk. While performing the duties of this job, the employee is required to sit, write, type, talk, and hear. The employee may occasionally lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
Work Environment: The Customer Service Rep will typically work in a professional office setting. The noise level in the work environment is usually quiet to moderate
Compensation / Pay Rate (Up to): $23.00 - $25.00 Per Hour
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