Job Description

Job Description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients.

Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

We are seeking a detail-oriented Executive Assistant for an ongoing contract role onsite in Miami, FL. This is a contract position that offers an exciting opportunity to convert to a full-time employee based on performance and business needs.

The ideal candidate will play a key role in managing expense reporting through SAP Concur, ensuring accuracy and compliance with company policies. Strong communication skills are essential, as you will interact with employees and vendors to resolve inquiries and discrepancies. In addition to expense management, you will provide flexible support for ad-hoc administrative tasks, contributing to the smooth operation of the team.

What will you be doing?

• Manage and process expense reports accurately and efficiently using SAP Concur, ensuring compliance with company policies and timelines.
• Serve as the primary point of contact for expense-related inquiries, providing clear guidance and support to employees.
• Manage complex calendars for executives and producers, balancing priorities and deadlines.
• Coordinate meetings both in-office and externally, ensuring smooth logistics and follow-up.
• Communicate effectively across teams and with vendors to resolve discrepancies and ensure smooth financial operations.
• Handle ad-hoc administrative requests with flexibility and a proactive approach, supporting various departments as needed.
• Maintain organized records of expense submissions and approvals for audit and reporting purposes.
• Demonstrate strong attention to detail and problem-solving skills to identify and correct errors in expense reporting.
• Prepare documents and presentations using Word, Excel, and PowerPoint.
• Apply AI knowledge to streamline workflows and enhance productivity.

What are we looking for?

• Proven experience in administrative support or similar role, preferably in a corporate environment.
• Hands-on experience with SAP Concur or similar expense management software for reporting and compliance.
• Strong communication skills, both written and verbal, with the ability to interact professionally across teams and with vendors.
• Exceptional attention to detail and accuracy in financial and administrative tasks.
• Ability to manage multiple priorities and handle ad-hoc requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and other productivity tools.
• Organizational and problem-solving skills to ensure efficient workflow and timely completion of tasks.
• Flexibility and adaptability to support evolving business needs.
• High level of integrity and confidentiality when handling sensitive information.

This role is classified as non-exempt under the Fair Labor Standards Act (FLSA).

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

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