Job Description

Job Description

Job Description

Position Summary:

Hairstylists work with the customers to help them achieve the look they want. Cleans and maintains the salon. Be a stylist with excellent customer service skills. Be a team member and continue to develop and hone skills as a salesperson. Offer products, and other specialty services to the clients. Skill levels and customer service are important, as customer reviews can greatly determine success.

Core Responsibilities :

• Welcome customers and identify their preferences by asking pointed questions
• Recommend hairstyles and haircuts according to customers’ face shapes and tastes

• Shampoo, cut, dye, and style hair.
• Apply chemicals to change texture of hair
• Cut, trim and shave hair using professional equipment
• Apply a wide range of hair coloring techniques, like highlights, ombre and balayage
• Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks)
• Form bonds with loyal customers and remember their hairstyle preferences
• Manage bookings
• Cross-sell hair care products and other services Bergamos Retreat provides
• Give clients advice on how to maintain a hairstyle or look
• Style clients’ hair for a special event such as weddings and photo shoots
• Keep personal relationships to a minimum with the clients to focus on services being provided
• Complete all services within the standard time frames
• Take a detailed client history and note any health conditions
• Research past experiences your guest has had so that you may better serve them
• Ensure tidiness of the salon and sterilize tools
• Ensure work areas are clean and in alignment with applicable health and safety regulations
• Promote a positive atmosphere and come to work with a smile
• Immediately report guest belongings that have been left behind
• Assist with laundry
• Perform other duties as assigned

Knowledge, Skills, and Competencies:

• Certification in Cosmetology
• High work ethic and self-initiative
• Excellent communication and interpersonal skills, a talent making people feel comfortable and better about themselves
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Extensive knowledge of business and services in all departments
• Strong time management abilities
• Ability to maintain excellent relationships with staff and always maintain staff and guest confidentiality

Physical Requirements:

• Thoroughly and efficiently perform services to clients
• Sit, stand, and walk for varying lengths of time, often long periods of time
• Bend, stoop, squat and stretch to fulfill
• Lift approximately thirty (30) pounds of equipment or supplies, using safe lifting techniques

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