Job Description
Licensed Store Manager - LensCrafters Macy's Join to apply for the Licensed Store Manager - LensCrafters Macy's role at LensCrafters.
GENERAL FUNCTION
The overall mission of the LensCrafters at Macy’s Store Manager is to be a leader and business owner within the marketplace and LensCrafters organization. The Store Manager establishes LensCrafters as the premier destination for all vision needs within the community, gains market share, drives top-line and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience, establishing high standards of performance and operational excellence through exceptional high-performing talent and adherence to all policies and procedures.
Major Duties And Responsibilities
Drive quality and improvement to meet/exceed all key performance indicators
Ensure LensCrafters is known as the leading optical provider within Host/community/market
Demonstrate deep understanding of retail business and transfer knowledge to achieve superior sales and business results
Exhibit strong business acumen focused on continual improvement and execution of Best Practices for growth
Propose and execute business plans to maximize sales and profit, identify root causes of issues and address recovery opportunities
Lead a team through strong knowledge and skills regarding customer relations and deliver exceptional Customer Experiences
Manage profits and expenses for the store
Establish clear expectations, train, coach and develop team to perform with excellence and accountability
Recruit and select high-caliber talent and create talent pipeline for succession planning
Follow workforce management guidelines to optimally staff store based on business needs
Execute visual directives to maintain a consistent company message and high standards
Lead Doctor of Optometry co-planning business meetings
Leverage insurance plans with local companies and attend local health fairs
Adhere to and ensure compliance with Company and Host policies and procedures
Perform administrative duties including cash, payroll, inventory management, and technical application
Ensure all Company-approved safety programs are implemented and maintained
Work weekends and evenings to support business needs and meet goals
Basic Qualifications
High School graduate or equivalent
4+ years management/supervisory experience
State licensure
Proven track record of delivering results and positive growth
Excellent business and financial acumen including operational analysis
Comprehensive knowledge of retail operations, processes and policies
Strong basic math skills
Familiarity with cash registers, computers and calculators
Strong command of English for all correspondence
Preferred Qualifications
College degree or equivalent
Previous leadership experience in retail and customer service
Knowledge of basic optics
Knowledge of current store merchandise
Pay Range and Benefits
Pay Range: 33.76 - 60.36
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Legal and Equal Opportunity
EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
#J-18808-Ljbffr LensCrafters
Job Tags
Minimum wage, Local area, Weekend work, Afternoon shift,