Job Description

Parking Attendant

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The Parking Attendant is a part-time, on-call, event-based position. Under the direct supervision of the Parking Manager and/or Parking Coordinator, the attendant is responsible for collecting payments for garage access, assisting with pay stations, directing vehicles, and maintaining garage operations at the Broward County Convention Center. The role also serves as a liaison between the facility and clients, ensuring client requirements are met and that all facility rules, regulations, and policies are followed.

Essential Duties And Responsibilities Qualifications

• Process credit card transactions for parking fees in a timely and accurate manner.
• Complete all necessary reports and paperwork related to the reconciliation of credit card transactions.
• Answer questions related to daily, event, monthly, and long-term parking options.
• Direct traffic into, within, and out of the parking garage.
• Provide excellent customer service and respond to inquiries from patrons and the general public.
• Maintain and responsibly use supplies, tools, and equipment necessary for job duties.
• Set up designated parking areas as assigned.
• Other duties as assigned.

Education And/Or Experience

• High school diploma or GED required.
• Minimum of one year of customer service experience.
• Experience in convention centers, hotels, or similar settings is a plus.

Skills And Abilities

• Experience using payment devices and pay stations.
• Strong communication, customer service, and problem-solving skills.
• Ability to remain flexible and adapt to changing situations.
• Capable of resolving issues and addressing complaints in a calm and professional manner.
• Ability to work under pressure and deliver accurate results.
• Able to follow written and verbal instructions with minimal supervision.
• Friendly, self-motivated, and enjoys working in a fast-paced environment.
• Comfortable communicating effectively with guests, clients, vendors, and coworkers.

Computer Skills

• Basic computer proficiency, including use of standard office equipment (e.g., computers, payment devices, copiers, phones).

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site, Broward County Convention Center

Physical Demands

• This is a part-time, on-call shift position.
• Must be available to work irregular hours, including nights, weekends, and holidays, based on event needs.
• Must be physically able to bend, stoop, reach, and perform manual tasks.
• Must be able to sit, stand, and walk for extended periods of time.
• Moderate to high noise levels during events; hearing must be sufficient to clearly hear voices, alarms, bells, and horns.
• Regularly required to move throughout the facility, stand for long hours, and communicate clearly with others.
• Must have the mobility to move quickly between different areas of the venue.
• Must be able to lift and carry up to 20 pounds as needed.
• Requires good eye-hand-foot coordination and dexterity to operate basic tools and equipment.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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