Pharmacovigilance Reporting Specialist (Quality Assurance) Job at AssistRx, Arlington, TX

R1BUVTRHRkE4RE9WVWN6dVpuQmpwVmdmWUE9PQ==
  • AssistRx
  • Arlington, TX

Job Description

Quality Assurance Specialist

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.

A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference....

Overview:

This role is responsible for leading the daily tasks associated with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department manager and occasionally Senior Leadership in order to effectively maintain program operations and goals.

  • Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities
  • Reviewing associate case records to ensure program metrics are met
  • Preparing call center reports and tracking service trends
  • Participating in the creation and maintenance of program SOP's
  • Assisting with user acceptance testing of program platform (eCase, iAssist)
  • Monitoring program AE's

Job Tags

Similar Jobs

Avis Budget Group

Accelerate Legal Intern - Summer 2026 Job at Avis Budget Group

 ...influences our daily operations What you'll do: Conduct thorough legal research on various topics, including case law, statutes, and...  ...and preparation of legal documents. Assist with the review, internal investigation and response to Subpoenas, small claims matters... 

Sperasoft

Senior 3D Artist Job at Sperasoft

 ...Responsibilities Work with Lead Artist and other artists to maintain production appearance, including quality and art style across all project assets Develop, maintain, and create both high polygonal sculpts and real-time game assets matching (or exceeding) project... 

Premier Medical Staffing Services

Travel Nurse RN - Rehabilitation Job at Premier Medical Staffing Services

 ...Staffing Services is seeking a travel nurse RN Rehabilitation for a travel nursing job in...  .../06/2026~ Duration: 13 weeks ~35 hours per week ~ Shift: 12 hours, days ~ Employment...  ...of the healthcare landscape, we offer per-diem, contract and direct hire placements to... 

Top Level Promotions

Office Administration Assistant Work from Home Job at Top Level Promotions

 ...Work from Home Data Entry & Office Administration Flexible Online Role About the Job We are seeking motivated and organized individuals in Oakland, California, United States, for an entry-level remote role in data entry, office administration, and online market... 

American Honda Motor Co., Inc.

Procurement Sourcing Assistant Manager Job at American Honda Motor Co., Inc.

 ...team. If your goals and values align with Hondas, we want you to join our team to Bring the Future! Job Purpose The Procurement Team Lead supervises a team that performs direct Purchasing work for PS&P manufacturing sites and supports Procurement Unit Lead...