Call Center Manager Job at MV Transportation, Burlington, MA

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  • MV Transportation
  • Burlington, MA

Job Description

MV Transportation, Inc., a leader in public transportation services across North America, is seeking a dedicated Call Center Manager to oversee our customer service operations. The successful candidate will play a pivotal role in ensuring the highest levels of customer satisfaction and operational efficiency in our call centers, which are crucial to the smooth operation of our paratransit, fixed route, shuttle, and school bus services. The Call Center Manager will be responsible for managing staff, optimizing call center processes, and enhancing the overall customer experience.

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